Friday 1 August 2008

Some Decent Packaging Please.


As part of our research into online dvd retailing, postage and packaging was an area that we became interested in, mainly at first for our pricing. We bought a selection of products from all the major online dvd retailers. To say we were shocked is an understatement.

Why would they send a £100 1-2kg dvd box set, the outer case made of cardboard, in a PAPER JIFFY BAG! We recieved damaged goods sent in paper bags from Amazon.co.uk, Sendit.com, Thehut.com, Asda. When we contacted them, they said they could send replacements but wait for it... they would be sent in paper jiffy bags again! (do they think we have time to pack damaged goods up to send back to them!).

There was one retailer which to be fair and unbiased was head and shoulders above the rest.. HMV sent us products in card boxes, which all arrived undamaged. The result - ClassicMovieStore.co.uk will send you all expensive and heavy box sets from 1kg upwards in cardboard boxes.